Complaints Procedure

We pride ourselves in providing our patients with excellent service.

However if you wish to make a complaint you can email us at info@owlsmoordentalpractice.co.uk, or contact us by letter at Owlsmoor Dental Practice, 1 Yeovil Road, Owlsmoor, Berks. GU47 0TF.

Alternatively if you would prefer to discuss things over the phone you can contact us on 01344 771615 or 07428 249521.

We will acknowledge all complaints promptly and our aim is to resolve any issues as soon as possible.

If you feel we have not been able to deal with your complaint you can also contact:
• The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank, London, SW1P 4QP. Telephone: 0345 015 4033 www.ombudsman.org.uk
• The Dental Complaints Service, The Lansdowne Building, 2 Lansdowne Road, Croydon, Greater London, CR9 2ER. Telephone: 08456 120 540 www.dentalcomplaints.org.uk
• The General Dental Council, 37 Wimpole Street, London. W1N 8DQ. Telephone: 0845 222 4141, the dentists’ regulatory body for complaints about professional misconduct
• CQC National Customer Service Centre, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA. Telephone: 03000 616161 www.cqc.org.uk